All our products are shipped from France via Colissimo. This central location in the heart of the EU allows for fast delivery, no matter where you place your order.

When the payment of your order is validated, we commit ourselves to prepare it and to send it within 24 to 48 hours (working days).
If this period is longer, we will inform you in advance.

Some countries are faster than others. It takes us about 1-2 business days to process your order for shipment. Once it is shipped, the arrival time will be :

France : 2 to 4 working days.

Belgium, Germany, Austria, Luxembourg, Italy : 3 to 7 working days

Spain, Portugal, Ireland and other European countries: 4 to 9 working days.

DOM TOM: 7 to 10 working days.

IMPORTANT NOTE: Tracking envelope shipments is more difficult, sometimes the envelopes are not scanned correctly and therefore difficult to track. It is recommended to use COLISSIMO which is more efficient.

We offer the following payment methods:

- Credit cards ( Visa, MasterCard, American Express )
- Bank transfer

Account: Eco Brothers SARL

IBAN: FR76 1680 7000 6037 4662 7221 190

BIC: CCBPFRPPGRE

When you receive a shipment confirmation email with the tracking number, and you click on it, it is possible that it is not yet active.

Tracking is always activated at the end of the day, while the carrier scans all the packages.

So there's no need to worry!
If the tracking remains inactive for at least three days, please contact customer service at [email protected] for more information.

No, your payment is made directly in a secure environment without passing through the laverteshop.fr server, which guarantees that your credit card numbers are only known by our banking partner.

There are no customs fees for shipments within France.
The same applies to shipments to EU countries.
Pour ce qui est des DOM TOM et des pays hors UE, il est possible qu’il y ait des frais de douanes qui vous serons demandé lors de la réception du colis. Dans le cas échéant, contactez nous par mail et nous ferons le nécessaire. Si vous avez des frais à payer, nous vous les rembourserons sous présentation d’un justificatif de paiement valide.

In some cases, we can send your order in several packages. We will notify you in advance and send you the tracking numbers if there are several.

Oui. Vous pouvez nous retourner votre colis sans frais dans les 7 jours suivant sa réception. Nous procéderons alors à son remboursement après réception et vérification de l’état de la marchandise. Si vous renvoyez le colis, il est important de laisser les produits dans un sachet sous vide. Pour ce qui est des frais d’envois, nous vous les rembourserons.

*Any product returned must be in its original packaging and not have been opened.

You must be 18 years old to buy CBD.

La société ECO BROTHERS SARL ne peut être tenue responsable si l’un de nos client ne respecte pas l’âge légal pour consommer du CBD